Video Help

You must use Windows Media Player 6.4 or later to view the videos. Also, the appropriate CODECs need to be installed. Normally, Windows Media Player automatically downloads them when necessary. However, some IT departments prevent this as a security measure.

We offer quick links to these Microsoft files here for our users but they may also be downloaded at the Microsoft site by clicking on the Media Player image.

Download the files you need, double-click them to install, then restart your browser and come back!

V7 CODECS
V8 CODECS
Netscape Plug-in
TSCC CODEC

MMS or HTTP Protocol?

The MMS:// protocol should be your first choice. It allows you to use the seek bar to fast-forwad and rewind. However, your network administrator may not allow the mms:// protocol. The http:// protocol is on by default. Your admin needs to allow this protocol. Here's a test to confirm. The first link is to an video via the http:// protocol and the second is to the same video via the mms:// protocol. Check if you can see the first but not the second. If you can see the first, but not the second, then you are not allowed to use the mss:// protocol on your network.

Test 1 -- http:// protocol

Test 2 -- mms:// protocol